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Warranty

At XINJIE DU'S we pride ourselves on producing the best and most innovative products available, which are made to a high standard using the highest quality and latest materials available. If however something goes wrong with your Caribee product we are more than willing to take a look at it, and if it's a vaild claim, we will repair or replace it.
 
XINJIE DU Warranty:
 
All XINJIE DU products are guaranteed to be free of "manufacturing faults" in both workmanship and materials for the following time periods, from the date of purchase. 
 
·  1 Years = Hunting suit and waterproof Ski jacket,dry bag
·  6 months = Rain coat, waterproof Jacket, Mats, Coolers, Travel Accessories and Beach product
 
This warranty does not include normal wear and tear, misuse, improper care or damage by a common carrier (ie: airlines) or third parties to our products. The Caribee warranty is not an International warranty and is only valid in the original country of purchase.
 
Please note, absolutely no claim will be considered without proof of purchase.
 
XINJIE DU warranty excludes damage as a result of:
 
Reasonable or excessive wear and tear;
Damage as the result of mishandling/neglect by AIRLINES or third parties or transport;
Heat, flame, or the natural elements;
Failure to adhere to care instructions;
 
The XINJIE DU warranty does not cover:
 
Clips, Buckles, Tri-glides, D-Rings, Zips etc OR in the case of furniture a broken ABS bracket. If these parts are broken during use we may be able to send you replacement parts (dependant on availability) so you can have your product repaired or so you can do it yourself

To get the ball rolling with your claim:
 
Should a manufacturing fault occur to your KQA product, simply return it (at your cost), to either the retail store where you bought it or to XINJIE DU INDUSTRIAL CO.,LTD. (details below) along with a copy of your purchase reciept, a breif description of the fault and your return address.
 
If you have a question, please give us a call or email us at info@waterproof-coat.com
 
For further information, please contact Chris Ioannou from XIAMEN XINJIE DU INDUSTRIAL CO.,LTD. on +86 13003932201. 

XIAMEN XINJIE DU INDUSTRIAL CO.,LTD

NO.50 Building Jimei Industrially Central Zone
Xiamen 361100
P.R.China